Question 1

How can I make a reservation through the SuCasa Vacay website?

Accepted Answer

Clicking the 'BOOK NOW' button directs you to our secure Guesty Bookings platform, ensuring complete privacy and safety of your card details during reservation.

Question 2

How does the booking process work?

Accepted Answer

Once you find the property that best suits your needs, you'll be able to pay securely through our portal. You'll receive a confirmation via email once your payment has been processed. 48 hours prior to your arrival, you'll receive simple self-check-in instructions that will guide you to your selected SuCasay Vacay property. Our team will be available as a resource throughout your entire stay for anything you may need.

Question 3

Can I see all properties available on Airbnb through the SuCasa Vacay website?

Accepted Answer

Yes! All our listings are available on our site. Booking directly through us can save you up to 15%, offering you the same amazing stays at a better value.

Question 4

Are there different rates when booking through the SuCasa Vacay website compared to Airbnb?

Accepted Answer

Indeed, booking directly with us can be more economical. Enjoy up to a 15% discount compared to other platforms. Experience luxury for less booking directly with SuCasa Vacay.

Question 5

How does SuCasa Vacay ensure the authenticity and quality of the listed properties?

Accepted Answer

We handpick each property and pay attention to every detail, from the kitchen to the bathrooms, and from appliances to bed linens. Professional cleaning is conducted after each stay, and regular inspections ensure everything is up to our high standards.

Question 6

How long have you been offering Miami Stays?

Accepted Answer

We purchased our first home in 2018 and have been at it ever since adding to our portfolio of Miami area vacation rentals. We're trusted superhosts on Airbnb and have booked over 5,000 room nights!

Question 7

What are the check-in and check-out policies?

Accepted Answer

Check-in is after 4:00 PM and check-out before 10:00 AM. Arriving early? Let us know, and we'll try to find a solution. You'll receive a guide pre-arrival for a smooth and effortless check-in process.

Question 8

How can I cancel or change my reservation?

Accepted Answer

You have a 48-hour grace period post-booking to cancel without any charge. Need to make changes beyond that? Contact us, and we'll find the best solution together.

Question 9

Are there long-term stay options available?

Accepted Answer

Interested in an extended stay in one of our properties? Please contact us, and we'll be happy to discuss long-term accommodation options that suit your needs.

Question 10

Can I check in early?

Accepted Answer

Sure! As long as the property is cleaned and ready - just reach out and we'll let you know for a free early check-in!

Question 11

Do you allow parties and events?

Accepted Answer

Unfortunately, we do not allow pets nor parties - this policy is strictly enforced.

Question 12

Does SuCasa Vacay offer additional services like car rentals or local experiences?

Accepted Answer

We offer a range of concierge services, including car and boat rentals, event organization for special occasions, catering, and additional cleaning. Our network of partners is ready to enhance your Miami experience – just let us know what you need!

Question 13

How can I contact SuCasa Vacay for questions or assistance during my stay?

Accepted Answer

We're fully available to assist you with any needs. Contact us via email at info@sucasavacay.com or call us at (305) 815-9022 (Rod). Additionally, you'll have access to our Digital Guide Book, which contains all the information you need to make the most of your stay, including detailed property features and our top Miami recommendations.

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Frequently asked questions

How can I make a reservation through the SuCasa Vacay website?

How does the booking process work?

Can I see all properties available on Airbnb through the SuCasa Vacay website?

Are there different rates when booking through the SuCasa Vacay website compared to Airbnb?

How does SuCasa Vacay ensure the authenticity and quality of the listed properties?

How long have you been offering Miami Stays?

What are the check-in and check-out policies?

How can I cancel or change my reservation?

Are there long-term stay options available?

Can I check in early?

Do you allow parties and events?

Does SuCasa Vacay offer additional services like car rentals or local experiences?

How can I contact SuCasa Vacay for questions or assistance during my stay?

CALL, TEXT, OR
WHATSAPP

EMAIL

INSTAGRAM
@SUCASAVACAY

Get the latest Sucasa Vacay news and deals to your inbox.

Subscribe

Frequently asked questions

How can I make a reservation through the SuCasa Vacay website?

How does the booking process work?

Can I see all properties available on Airbnb through the SuCasa Vacay website?

Are there different rates when booking through the SuCasa Vacay website compared to Airbnb?

How does SuCasa Vacay ensure the authenticity and quality of the listed properties?

How long have you been offering Miami Stays?

What are the check-in and check-out policies?

How can I cancel or change my reservation?

Are there long-term stay options available?

Can I check in early?

Do you allow parties and events?

Does SuCasa Vacay offer additional services like car rentals or local experiences?

How can I contact SuCasa Vacay for questions or assistance during my stay?

CALL, TEXT, OR WHATSAPP

EMAIL

INSTAGRAM @SUCASAVACAY

CALL, TEXT, OR
WHATSAPP

INSTAGRAM
@SUCASAVACAY